The Culture of Giving and Receiving Feedback


Isn't it surprising that in todays's era of extensive education, advancements of psychological sciences and wealth of information, we are still observing that feedback in the workplace is being perceived negatively? 

This phenomenon is intriguing, considering the critical role feedback plays in fostering personal and professional growth. Despite its undeniable importance, feedback is often seen not as an opportunity for improvement, but rather as the precursor to problems.

We cannot ignore the cultural dimensions that might shape our attitudes towards feedback. In some cultures, direct feedback is valued and seen as a straightforward approach to improvement. In others, it may be perceived as confrontational or disrespectful, leading to a preference for more indirect communication. This cultural diversity means that in global or multicultural workplaces, the art of giving and receiving feedback becomes even more complex. It requires an understanding and sensitivity to these cultural differences to ensure that feedback is both effective and respectful.

Additionally, while the corporate world often emphasizes the importance of providing feedback, but it seems there is typically less focus on training individuals on how to receive it. 

The process of receiving feedback extends beyond only listening; it requires an active participation in the conversation. This involves inquiring for further understanding, contemplating the issues addressed, and recognizing the aspects where enhancement is needed. understanding and mastering this skill can greatly propel an individual's professional development.

From personal experience, I can attest to the transformative power of feedback. It has been the driving force behind my own professional development. Each piece of feedback, whether it was a commendation or a suggestion for improvement, has been a stepping stone in my career journey. The key to leveraging feedback is in the response – a simple 'thank you'. This acknowledgment is an expression of appreciation for someone taking the time to help you improve. It shows a readiness to learn and grow, qualities that are invaluable in any professional setting.

It is the culture of feedback – both giving and receiving –that fosters a climate of continuous improvement, open communication, and mutual respect. As we advance in our careers, let us remember that feedback is a gift, one that offers insights into our performance and guides us towards our best selves.

In other words, it is only when we start to appreciate feedback that we will start to grow.

Yasser El Dershaby.


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