Evolution of Stakeholder Engagement in the Pharmaceutical Industry: Past, Present, and Future

The pharmaceutical industry has witnessed a significant transformation in how it engages with its stakeholders over the past decade. What was once a predominantly sales-driven approach has evolved into a multifaceted strategy involving marketing, medical affairs, and more. In this article, we dive into how stakeholder engagement looked a decade ago, how it stands today, and what the future holds for this critical aspect of the pharmaceutical sector. 10 Years Ago: Sales-Centric Engagement A decade ago, the pharmaceutical industry primarily relied on sales-centric stakeholder engagement. The focus was on promoting products and increasing market share. The salesforce played a central role in building relationships with healthcare professionals (HCPs), pitching medications, and addressing their immediate needs. Today: A Multifaceted Approach The landscape of stakeholder engagement has evolved significantly. Today, it's not just about selling; it's about creating value, buildi...